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Thursday, March 12, 2020

Error - Detected Files Infected When Backup NAS Using Veeam

During testing backup NAS backup using Veeam v10. You may experience warning error on backup job after complete backup NAS.

Description mentioning about "Files are infected" was detected.

Example screenshot:


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It is due to your antivirus on file proxy / repository was performing scanning when backup. Example: Windows Defender.

You need to create a whitelist or exclusion. Additional exclusion, please refer to https://www.veeam.com/kb1999

Antivirus software may significantly slow down file share backup jobs. To improve performance, we recommend you exclude the c:\Program Files (x86)\Veeam\Backup Transport\x64\VeeamAgent.exe process from the antivirus scan on machines running the file backup proxy and backup repository roles.